FAQs

Do I need to create an account to place an order?
No, you do not need to create an account to place an order.
 
I’ve forgotten my password.
Simply click on the “Log in” link at the top right of the screen if you’re using a web browser or on the Human icon in the top menu if you’re using a mobile device. Then click on the “Forgot your password” link to enter your email address. Check your email for a link to reset your password.
 
Do you stock your products in New Zealand?
We stock our George & Friends branded range here in New Zealand.
 
How long does shipping take? 
Your order will be processed within 1-3 days. Shipping usually takes between 2 - 5 working days days NZ, 5-10 working days Australia, 14 - 28 working days global. Please contact us if you haven't received your order after 25 business days. Note: Due to Covid-19 some orders may exceed these estimates.
 
What payment methods do you accept.
Our online store uses a secure payment gateways: Paypal and eWAY. We also accept cash, EFTPOS, Visa and Master Card and Cash at our weekend stalls.
 
You can contact us via the Contact Us page or email on george@georgeandfriends.com if you have any other questions and we will get back to you as soon as possible.

Thank you for visiting George & Friends